Get in touch · Velvet & Cone
Say hello
before it melts.
Wholesale enquiries, flavor requests, press, or a pint that arrived less than perfect — we read every note with a spoon in hand.
Write to the creamery
Asked, often with a mouthful
01How does shipping stay frozen? +
Every order packs into an insulated kraft cooler with dry ice, guaranteed frozen for 48 hours on the road. If a pint arrives soft, we replace it — no interrogation.
02Can I stock Velvet & Cone in my shop? +
Yes. We wholesale in cases of six across Classics and Seasonal lines. Choose "Wholesale & stockists" in the form above and our churn lead will reply within two days.
03Are your flavors gluten-free? +
Four of our six pints are naturally gluten-free; Espresso Affogato Crunch and Brown Butter Pecan Praline contain cookie and praline shards. Allergens are listed on every label.
04Do you make custom flavors for events? +
For weddings and gatherings of 50+ scoops, we churn bespoke batches with four weeks' notice. Tell us the date and the dream flavor.
Finding the shop
Look for the copper churn in the window — two blocks off the waterfront, past the bakery that smells like burnt sugar.
Street parking on Churn Lane, bike racks out front, and a bench for melting emergencies. Full map and directions live in your order confirmation email.
Shop pints instead